Care Guide & FAQs
Everything you need to keep your pieces shining, plus answers to the questions I'm asked most.
How to care for your jewellery
Sterling silver naturally tarnishes a little over time, which is completely normal, and wearing it often actually helps keep it bright. Gold vermeil is a thick layer of gold over silver, so keep it out of water and polish it only with a dry soft cloth. 9ct solid gold is the easiest of all and just needs a wipe now and then. Avoid silver dips and harsh cleaners on everything.
Sea glass has already spent decades being tumbled by the ocean, so the glass itself is tough. It's the setting that needs looking after, so try to avoid knocks and drops, and keep pieces apart when you store them. If your sea glass ever feels loose, get in touch and I'll take a look.
Pearls and shells are natural and delicate, so keep them away from perfume and sprays, give them a gentle wipe after wearing, and store them somewhere dry.
Take your jewellery off before swimming, showering, exercising, putting on beauty products and going to sleep. When you're not wearing it, keep it in its pouch or box somewhere cool and dry, away from the damp of the bathroom.
Your permanent piece is welded to fit you and made to be worn every day, but it's still fine jewellery and not indestructible. If it ever breaks, email me a photo and a quick description. I look at every repair individually, and while I can't promise every fix will be free, I'll always help you find the best solution. Because it stays on, it'll go through showers, swims and sleep with you, so just give it a gentle polish now and then to keep it bright.
Jewellery is made to be worn and loved, and if yours ever needs a little attention, just get in touch. Wherever I can, I'll repair it or help you bring it back to life.
I'm only a message away
Whether it's a question about caring for your piece, a repair or something made just for you, I'd love to hear from you.
FAQs
Yes, every piece is genuine sea glass, found by hand and shaped by the ocean over 20 to 100 years. No two pieces are ever the same.
Just get in touch. Every piece can be made to fit, and if you've fallen for a colour, I'll help you find the right piece of glass and make yours together.
UK shipping is free on orders over £80. Otherwise it's £3.99 standard (2 to 4 days) or £4.99 express (1 to 3 days). I also ship to Europe for £14.99 and worldwide for £23.99.
Ready to wear pieces are sent within 1 to 2 working days. Made to order pieces are made by hand just for you, so they're sent within 5 working days, then they're with you in 2 to 4 days in the UK.
A quick swim won't ruin your piece, but salt water, chlorine and hot tubs all speed up tarnish, so it's best to take it off first. If you forget, rinse it in mild soapy water and dry it completely.
That's just silver reacting with the air, and it's completely normal. A gentle buff with the polishing cloth from your order brings the shine straight back. Gold vermeil softens over time too, and I can re-plate it if you'd like its glow back.
You'll find everything about returns in my Refund Policy.
